Frequently Asked Question

Is Plurilock accuracy affected when a user is injured, ill, or begins to use new keyboard or pointing hardware?

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Yes· in each of these circumstances, behavior is likely to change, and as a result, Plurilock will refuse to confirm the user's identity. Though each of these circumstances will likely result in an authentication failure, Plurilock's solutions rely on machine learning to adapt as user movements change.¶Immediately following a rejection of this kind, administrators can mark an authentication failure as a “false alarm” representing an incorrect conclusion. This causes Plurilock to begin to “learn” the user's new behavior and to update their profile accordingly. At any time, security personnel can also instruct Plurilock to re-learn a user’s behavior entirely from scratch by “resetting” a user's profile.¶In cases of more gradual change, for example as a user’s typing improves or is slowly affected by seasonal changes in temperature, Plurilock is able to continue to accurately identify users while adapting to their evolving behavior patterns seamlessly over time.

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Plurilock is the leader in advanced, risk-based authentication. We provide invisible, device-free MFA for corporate endpoints, Citrix sessions, cloud applications, and their users in finance, healthcare, education, and SaaS.



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