Glossary Term
User Friction
User friction describes the degree to which a common workflow is difficult, time-consuming, or irritating for a user to complete.
High-friction workflows often involve many steps, involve steps that require multiple devices or input for completion, require significant cognitive work on the part of the user, or for whatever other reason frequently cause users to abandon or work around them.
Low-friction workflows, on the other hand, are generally entered and completed by users without thought or complaint and without affecting productivity, are rarely bypassed, and do not tend to drive users to seek work-arounds for them.
2FA/MFA Rapid Reference
Authentication at a glance
2FA/MFA Rapid Reference
- 2FA and MFA basics and common solutions
- The benefits and drawbacks of each
- Glossary of authentication terms
MORE DOWNLOADABLE REFERENCES
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2020 Authentication Guide
Summary of authentication recommendations from major standards bodies, plus Plurilock’s own recommendations.
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White Paper: Advanced Authentication
The state of authentication today—and why you need Plurilock products.
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Understanding MFA vs. Privacy
Is multi-factor authentication always good for privacy? See why it isn't, and which strategies make the grade.
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Behavioral Biometrics Guide
The definitive guide to behavioral biometrics, a core Plurilock technology.
